Help & Support

Frequently Asked Questions

Find clear answers about shower filter installation, chlorine filtration performance, cartridge replacements, and shipping details.

Filtration Performance

Water Quality & Media

How does chlorine removal work?

When should I replace cartridges?

Will it lower my water pressure?

Our multi-stage filtration media neutralizes free chlorine, heavy metals, and physical sediment before water touches your skin and hair.

We recommend replacing the filter core every six months or after approximately 8,000 lites of regular household shower usage.

No. The high-flow housing is internal-engineered to maintain full, energetic water velocity across standard residential shower heads.

Setup & Care

Installation & Fit

Does it fit my shower pipe?

Do I need special tools?

What if my connection leaks?

Yes. The housing features standard 1/2-inch NPT threads, fitting fixed wall shower heads, rain fixtures, and handheld sprayers.

Zero tools or plumbing skills required. You can thread the filter onto your shower arm by hand in under five minutes.

Every box includes plumber tape and seal washers to ensure a leak-proof, airtight connection on your existing hardware.

Have a specific question?

Our customer support team is ready to assist with custom compatibility questions, order tracking, and setup assistance.