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Customer Care

Direct Support, Real Answers

Our Australian team is here to help. We aim to respond to all inquiries within 24 hours, Monday to Friday, 9 AM to 5 PM Sydney time.

24 hrs

Response Time

Mon-Fri

Support Hours

9 AM - 5 PM

Sydney Time

Reach Out

We're Here to Help

For product questions, installation guidance, or order inquiries, our team is ready to assist. Use the form to send us a message.

Before You Ask

Check Shower Compatibility

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Identify Thread Size

Measure Diameter

Consult Our Guide

Most Australian showers use a standard 1/2-inch BSP thread. Visually inspect your existing shower arm for obvious sizing.

Carefully measure the outer diameter of your shower arm's thread. It should be approximately 20-21mm for a 1/2-inch fitting.

Refer to our detailed online compatibility guide for visual examples and further assistance before contacting support.